Representing your members when they file a grievance against the administration is a key function of your association. In this course, participants will:

• Situate the right to grieve in a historical context.
• Distinguish a grievance from a complaint.
• Identify different types of grievances.
• Explore the legislative and contractual framework underlying the grievance arbitration process.
• Define the components of the grievance officer's job.
• Write a basic grievance and
• Strategize on how to effectively negotiate a grievance settlement.

Together with colleagues from across Canada, participants will complete:

• One online module
• One 3-hour webinar;

Next Grievance Handling Course:

• Thursday, September 28, 2023, 1 p.m. – 4 p.m. (EST) To register, please complete the online registration form by September 21, 2023. 
• Friday, February 16, 2024, 1p.m. – 4 p.m. (EST) To register, please complete the online registration form by February 5, 2024.