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Grievance Handling

GRIEVANCE HANDLING — October 21 – 25, 2024

A grievance is a formal allegation that there has been a violation of the legal terms and conditions of employment in a workplace. This course focuses on the vital role your association plays in representing your members during grievance procedures against the employer.

As a participant in this course, you will: 

  • Situate the right to grieve in a historical context 
  • Distinguish between grievances and complaints 
  • Identify the different types of grievances 
  • Explore the legislative and contractual framework that governs the grievance arbitration process 
  • Define the components of the grievance officer's role 
  • Learn to draft a basic grievance 
  • Negotiate a grievance settlement

The course includes online learning modules and one three-hour webinar:

Date Time Event Type
October 21 – 25 Self-guided Online Module
Friday, October 25 1:00 pm – 4:00 pm EST Webinar Workshop

The course helps participants understand their association’s responsibility to represent members in grievance procedures. Participants come away with a better understanding of the role of a grievance officer, how to draft basic grievances and negotiation strategies for grievance settlements.

Registration — Grievance Handling

  • To register, please contact your academic staff association.

GRIEVANCE HANDLING — March 24 – 28, 2025

See course description from Fall 2024 offering.

Date Time Event Type
March 24 – 28 Self-guided Online Module
Friday, March 28 1:00 pm – 4:00 pm EST Webinar Workshop

Registration — Grievance Handling

  • To register, please contact your academic staff association.