GRIEVANCE
WORKSHOP
AUFA hosted a CAUT Grievance Handling Workshop on February 17 and 18. Six AUFA members attended. The Workshop was intended to spread around the expertise among the membership about the grievance process. One participant, John Eustace, agreed to become the next Grievance Officer.
The Course reviewed the
difference between a grievance and a complaint and looked at the legislation
governing the grievance arbitration process in Nova Scotia. This was followed by a lengthy role-play
exercise, in which a complaint was made:
a case was investigated by consulting several sources and various
experts, the grievance was written up,
and a settlement was negotiated.
Participants assumed their assigned roles with a certain flair for
amateur theatrics: for example, Bob Perrins became a supercilious
administrator, who eventually got into a shouting match with an increasingly
hysterical complainant, played by
Paula Chegwidden