REPORT ON THE CAUT GRIEVANCE OFFICERS’ WORKSHOP

 

Grievance officers were arranged at tables, with each table holding about eight grievance officers from schools of roughly similar size.  This organization facilitated a great deal of useful discussion and sharing of strategies.

 

The main topics within the general theme were member vs. member disputes, workplace stress/bullying, and both mental health and mental disability issues.  The first session on member vs. member disputes addressed the union’s responsibilities in such cases, and it offered strategies for dealing with these cases in a way that prevents the union from taking sides in disputes between members.  The core of the recommended strategy concerns the union’s role in forcing the employer to satisfy its duties to investigate such disputes in a thorough manner, as well as its duty to maintain a safe and appropriate work environment that is free from wrongful discrimination and harassment.  After this session individual tables went to a breakout session where they were encouraged to discuss their own approaches to grievance issues, member vs. member disputes in particular.        

 

The third session focused on recent data concerning workplace stress.  The session paid particular attention to the phenomena of bullying, and there was a great of discussion concerning the identification of bullying and the classification of grievances based on accusation of bullying.

 

The fourth and fifth sessions were dedicated to mental health and mental disability issues.  We received a general prep regarding mental illness and depression.  We also received a very detailed account of union and employer duties regarding the accommodation of mental illness and mental disability. 

 

Session six provided an overview of a few recent cases, handled by CAUT locales, concerning vulnerable grievors.

 

The final session dealt with the task of recruiting and training new grievance officers.  There was a substantial discussion of the viability of training members to argue cases at arbitration as a strategy for lowering costs of arbitration (fees for legal counsel).  We also reviewed the current CAUT Grievance Handling Workshop. 

 

Marc Ramsay

 

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